Frequent Questions

Frequently Asked questions

The DNG charging network is India's premier high-velocity infrastructure network built specifically for commercial spaces, fleets, workplaces, and highway hubs.

You can locate the nearest charger easily using our live, interactive map on the website or download the DNG Mobile App. The map filters chargers by speed, slot availability, and connector type (AC slow, AC Destination, or DC Fast/Super Fast).

Our charging points support rapid DC charging. High-speed DC chargers (60 kW to 120 kW) can charge a standard passenger EV from 10% to 80% in approximately 30 to 45 minutes, depending on the vehicle's battery architecture and grid capacity.

Yes, our network features standard CCS2 connectors for high-velocity DC charging, which is compatible with almost all modern passenger and logistics electric vehicles in India. We also provide AC Slow and AC Destination Type 2 charging points.

The DNG NFC (RFID) Smart Card is a physical wallet-linked card that allows you to start charging sessions instantaneously with a simple tap on the reader. It eliminates charging anxiety, doesn't require active mobile internet to start, and connects directly to your app wallet.

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  • Empowering the transition to clean mobility with smart, reliable, and accessible EV charging infrastructure for a sustainable tomorrow.

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Frequent Questions

If you got questions, we have answers

Find quick answers to common questions about DNG charging stations, payment methods, and setup guides.

You can apply for the DNG Smart Card directly inside the DNG Mobile App or by filling out the card request form on our site. Once verification is complete, the card is shipped and delivered to your doorstep within 48 hours.

Yes! DNG provides turnkey residential society installations and home charger setups (AC Slow and AC Destination chargers) to ensure you wake up fully powered every day.

Every transaction, charging duration, units consumed (kWh), and receipts are logged in real-time under the History tab in your specialized DNG customer or partner cloud dashboard.

We take uptime extremely seriously. Our network boasts a 98.9% uptime metric backed by 24/7 centralized live monitoring, proactive grid diagnostics, and localized maintenance dispatch teams.

Business owners, commercial real estate developers, and franchise hosts can partner with us through high-yield models like COCO (Company-Owned Company-Operated) or FOCO (Franchise-Owned Company-Operated). Apply via our Partner Form to kick off deployment details.